Barbara Whitsitt

IT Technical Writer

“…has the desired combination of technical aptitude and business acumen for today’s agile environment.”  – VP, Nielsen Technology recommendation – 

Barbara Whitsitt

IT Professional

 “…has the desired combination of technical aptitude and business acumen for today’s agile environment.”  – VP, Nielsen Technology recommendation – 

Professional Skills & Experience

Content/Requirements Management

  • Research, verify, write and edit site content for wellness sites.
  • Gather, research, interpret, translate and clarify the business/product needs for clear and accurate system requirements.

Quality Assurance/Data Analysis

  • Create comprehensive test cases to verify, end-to-end, integration, UAT, performance and data requirements.
  • Evaluate and validate end data to ensure  accuracy and compliance.
  • Verify system and work process flows are user friendly and technically efficient.
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Software Development Lifecycle (SDLC) Documentation

  • As- is;  To-be
  • Business Requirements
  • Metric Reporting (Bugs, Requirements, Test coverage)
  • Software/Reporting Requirements
  • Test Plans, Cases, Scripts
  • Traceability Matrices

System Administration

  • Design and implement requirements/project management systems (TFS, SharePoint)
  • Manage user logins and access
  • Customize project pages and document repositories

 

Team Leader/Project Management

  • Elicit and develop user goals to meet the objectives of the business’ software requirements.
  • Develop the project tasks, prioritize and monitor for timely delivery.

Technical Writing

  • Administrator Guides
  • Copy/Content Writing
  • Forms
  • Process/System Workflows
  • Standard Operating Procedures (SOPs)
  • System Guides
  • Templates
  • User guides
  • Wireframes/Mockups

TECHNICAL SKILLS

Document/Content Creation

Balsamiq; Canva; CSS; Google Sheets; Docs, Sheets, Slides, Forms; HTML; Photoshop; WordPress (Divi Theme); MS: Word (Forms, Tables), Excel (Filtering, Sorting), Powerpoint, SharePoint, Visio

Analysis/PM/Requirements

ALM/Quality Center; JIRA; MS: Excel (Formulas, Pivot Tables, VBA), Office 365, OneDrive, OneNote, Project Manager, TFS, Word; NotePad; Paint; Ultra edit; WordPad

Systems/Databases/Testing

Access; Oracle; DB2; MS SQL Server; Postgres; QTP; SoapUI; Test Director; Toad; Visual Studio; Windows 7-10; Winrunner; XML

Work Examples

Analysis

End User

System

Testing

Passion Project

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