Barbara Whitsitt
IT Technical Writer
“…has the desired combination of technical aptitude and business acumen for today’s agile environment.” – VP, Nielsen Technology recommendation –
Barbara Whitsitt
IT Professional
“…has the desired combination of technical aptitude and business acumen for today’s agile environment.” – VP, Nielsen Technology recommendation –
Professional Skills & Experience
Content/Requirements Management
- Research, verify, write and edit site content for wellness sites.
- Gather, research, interpret, translate and clarify the business/product needs for clear and accurate system requirements.
Quality Assurance/Data Analysis
- Create comprehensive test cases to verify, end-to-end, integration, UAT, performance and data requirements.
- Evaluate and validate end data to ensure accuracy and compliance.
- Verify system and work process flows are user friendly and technically efficient.
Software Development Lifecycle (SDLC) Documentation
- As- is; To-be
- Business Requirements
- Metric Reporting (Bugs, Requirements, Test coverage)
- Software/Reporting Requirements
- Test Plans, Cases, Scripts
- Traceability Matrices
System Administration
- Design and implement requirements/project management systems (TFS, SharePoint)
- Manage user logins and access
- Customize project pages and document repositories
Team Leader/Project Management
- Elicit and develop user goals to meet the objectives of the business’ software requirements.
- Develop the project tasks, prioritize and monitor for timely delivery.
Technical Writing
- Administrator Guides
- Copy/Content Writing
- Forms
- Process/System Workflows
- Standard Operating Procedures (SOPs)
- System Guides
- Templates
- User guides
- Wireframes/Mockups
TECHNICAL SKILLS
Document/Content Creation
Balsamiq; Canva; CSS; Google Sheets; Docs, Sheets, Slides, Forms; HTML; Photoshop; WordPress (Divi Theme); MS: Word (Forms, Tables), Excel (Filtering, Sorting), Powerpoint, SharePoint, Visio
Analysis/PM/Requirements
ALM/Quality Center; JIRA; MS: Excel (Formulas, Pivot Tables, VBA), Office 365, OneDrive, OneNote, Project Manager, TFS, Word; NotePad; Paint; Ultra edit; WordPad
Systems/Databases/Testing
Access; Oracle; DB2; MS SQL Server; Postgres; QTP; SoapUI; Test Director; Toad; Visual Studio; Windows 7-10; Winrunner; XML
Work Examples
Analysis
End User
System
Testing
Passion Project
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